Archive for the ‘Leadership’ Category

Have you sent a “No Progress” report lately?

by Rajesh Setty on Mon 11 Jun 2007 21:50 PM EDT

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When people owe me things (examples: status of a project, document that they promised to send) but I don’t hear back from them on the due date, I get a bit confused.

Here is my dilemma.

I don’t know if

* They have completed the task but forgot to send me a note OR

* They had a problem completing the task OR


* They forgot about the task OR


* They are waiting for more information from me OR


* They didn’t know that THEY were supposed to do the task OR


* There is something else that I don’t know.

I checked with a few other CEOs to see if they face this problem. Their answer -  “Many times”!

Having been in leadership positions for more than a decade, I know that when I don’t get the “progress” report on time, the reason is mostly because there was no “progress” to report. I guess I would like to know even when there is no “progress”. May be a “No Progress” report?

Action Item:

How about taking an inventory of all your projects today. If people are expecting a progress report but you have no progress report, how about sending them a “No Progress” report and remove their stress a bit. They can deal with the situation better if they at least know that there was “no progress”.

A Haiku and the need for us to have great teachers throughout our life…

by Rajesh Setty on Tue 31 Oct 2006 21:22 PM EST

What has a Haiku got to do with the need for us to have great teachers throughout our life?

Consider the following Haiku:


When I look carefully,
I see the nazumia blooming
by the hedge!

- Basho, Zen mystic and master

Nazunia is a common flower - grows by itself by the side of the road.

What did you understand from the above? If you were like me, it wouldn’t be much. It is so simple that we may read it once and move on.

I was reading Osho’s book “Intuition” where he disects a bit deeper into this poem of three lines. Here is what I got from that analysis:

The last syllable - kana in Japanese - is translated by an exclamation mark as there is no easy translation for kana. Kana really means “I am amazed!”

So, what is the Haiku hinting? That when you look at something attentively or with caring even a nazunia can transform itself into a lotus. Remember the old saying - “beauty is in the eye of the beholder.” The point is that if someone can see something fascinating in a nazunia, the whole world can look better for him or her.

Now, isn’t it clear without a doubt that we need great teachers throughout our life? Anybody can identify the extraordinary. Great teachers discover extraordinaty from within the ordinary.

The power and the desire to make a difference in the world - Bill and Melinda Gates Foundation

by Rajesh Setty on Wed 25 Oct 2006 14:50 PM EDT

There are lot of VERY rich people in this world. Most of these people have the power to make a difference to the world in general. Very few have the desire to do so. Bill and Melinda Gates foundation is a shining star in this respect setting an example on “what could be” possible.

An example of how the foundation works can be seen below:


As an example, our Global Development Program
works with an organization called Opportunity International on a
relatively simple technology that is helping women in Malawi save their
children from destitution. In Malawi, life expectancy is about 37
years. When a man dies, his parents and siblings often seize his
possessions and his money, leaving his wife and children with nothing.

Opportunity International helps by distributing “smart cards.” These
cards are similar to our ATM cards, and they let women keep money in
super-secure savings accounts that are protected by a thumbprint
scanner. Only the cardholder herself can access the account, using her
unique thumbprint. Smart cards have become so popular in Malawi that
they’re now regularly given as gifts at wedding showers.


Please read and be inspired by this letter over there on their site
Our Values: Bill & Melinda Gates Foundation

It almost feels like GOD’s work!

10 better questions for aspiring entrepreneurs

by Rajesh Setty on Sat 23 Sep 2006 08:59 AM EDT

I have always been fascinated by good questions. Three of my mentors most of the time just do that - ask great questions and make me THINK. I think I am smart enough to find good answers (or get help) but I miss asking great questions to myself.

For the many things that I thank GOD everyday - one of them is the opportunity to meet with a lot of aspiring entrepreneurs. It is fascinating to watch those ideas at their budding stage and then bloom into full life. Coming back to the point, I collected ten questions from the field and suggested a better versions of the same for your consideration.

1. Typical question:  What is the business idea we should execute on?
    Better question:   Who should I build the business with?

My $0.02: Your idea is important but more important is your team. Teams have to transcend ideas and hence the right team is the #1 requirement.

2. Typical question: How can I find a great VC to fund this?
   Better question: How can a great VC find me to build “a” company?

My $.02: Like many things in life, you will get money when you least need it. When is a good time to get a line of credit? When everything is going well. When is a good time to raise money? Way before you need it. A few entrepreneurs (very few) have standing commitments from investors about investments in their new ventures. Aiming to become one such entrepreneur is more fun than hunting for capital going door-to-door.

3. Typical question: When should we be profitable?
   Better question: When should we be cashflow positive?

My $.02: We have known of companies that are profitable but crash and burn. The key reason is that the leaders took their eye off the cashflow required. Without cash, the company has no oxygen to survive.

4. Typical question: How can we build cool stuff into this product?
   Better question: How can we build useful stuff into this product?

My $.02: You should not build cool stuff just because it’s cool.

5. Typical question: What can we do to eliminate competition?
   Better question: How can we execute better than our competition?

My $.02: Ideas are just that - ideas. Once an idea is out in open, all it matters is execution. If you can execute better than your competition, you win!

6. Typical question: When should I start building good relatinoships that will help this project?
   Betterquestion: When should I start building good relationships?

My $.02: You can’t build good relationships because you can “use” them. You have to build good relationships. Period. In fact, a better way to build good relationships is to see how you can help them with their goals.

7. Typical question: How much ownership should I retain so that I am in full control?
   Better question: How much should I share so that everyone in the team feels that they are an owner too?

My $.02: You can have a small piece of something big or a big piece of nothing. The choice is yours.

8. Typical question: How can I package this company to sell it?
   Better question: How can I build an asset that is so attractive that buyers will come looking for it?

My $.02: Many times - someone wanting to “buy” you will fetch you a higher value than when you want to “sell” to someone.

9. Typical question: How can we convince our customers to pay higher price for our products?
   Better question: How can we demonstrate to our customers that our products provide higher value?

My $.02: Simply put, customers will pay a higher price for your product if they find a higher value in it. No scheming required.

10. Typical question: How can I learn to eliminate the risk in this business?
    Better question: How can I learn to be comfortable with the unknown?

My $.02: Entrepreneurism and risk go hand-in-hand. Rather than wishing away that “risk” will go away, try to see how you can learn to handle risk and be comfortable with it.

For my lens on “Questions” please visit
Squidoo Lens: The Power of Questions

Lesson from a recently concluded Cricket match

by Rajesh Setty on Wed 20 Sep 2006 22:30 PM EDT

Being originally from India, I had to talk someday about Cricket. It is almost my duty :)
Just kidding - I am using something from cricket to make a point.

This was a comment made about a player in the recently concluded match in Kuala Lumpur

“If he scores runs, it is attractive, a sight to
behold. I want my players to learn from a guy like that, he’s an exceptional talent.”


“Seeing him bat, there’s not much you can do sometimes. He is such a
perfect batsman that on occasions, you see guys struggle and he does
not. I’m happy that he has come back and is scoring runs because such a
great player needs to come to the fore.”

What was interesting was that this comment was made by Brian Lara (Captain of the West Indies team) on Sachin Tendulkar (star player from India)

When was the last time you showed this kind of respect to someone from your competition?

Hats off to Lara! There is a lesson for the rest of us there.


PS - some related reading:


Ways to distinguish yourself - #77 Treat your competition with respect

Free Conference call with Steve Farber - Monday Aug 14, 2006

by Rajesh Setty on Sat 12 Aug 2006 09:20 AM EDT

Steve Farber, the author of “Radical Leap” and “Radical Edge” will be talking about extreme leadership. I am sure it will be a blast. The call is FREE - no strings attached.

Here are the details:

Link: Let’s talk Monday (Steve Farber Conference call)

Don’t miss it!

9 Reasons for Reading Business Books

by Rajesh Setty on Mon 12 Jun 2006 00:00 AM EDT

I read about one business book a week. I get to about 80-100 in an year. Not all are good but I get my fair share of good business books every year. I have been doing this for more than ten years now and it has served me well. People ask me why I am obsessed with books. I am providing my reasons with a sincere hope that some of you will identify them as your reasons too:

1. Saving time:

My first company was the fastest company on earth. It started and crashed in a matter of months. I experienced the value of experience first hand. I don’t have time to learn all the lessons through my own experience. It might be costly.
 
2. Saving money:

The first thing to know is we may not be able to afford bringing in the thought leader to consult for us. Second, the thought leader may not have the time to consult with us. Reading their books may be the simplest way to get inside the mind of the thought leader. Thinking about this, you will see that its a steal to pay a $20 or $30 for a book.

3. Research for a song:

Good business books are well researched. I know of several authors having reasonably sized research times that spend months or years before they have enough material for the book. Two great books that come to mind immediately are:
 

a. Good to Great by Jim Collins

b. Re-Imagine! by Tom Peters

4. Deal with change:

Change is the only thing that is constant they say. The time has now come to upgrade the saying. We have to now say “Change at breathtaking speed is the only thing that is constant.” You need (lots of) help to deal with that change. Business books can be great resources to start preparing yourself for the change.

5. De-commoditization Insurance:

Knowledge workers are getting commoditized at a rapid rate. If you are a knowledge worker, your competition is now global. If you are doing commodity work, there will be someone else in the globe that can do for a fraction of your cost. You HAVE to do something special to NOT be displaced. You can try to invent what you should do differently on your own or you can learn from thought leaders.

6. High ROII:

The return on investment for an interaction (ROII) for a good business book is very high. For a few dollars and a few hours in total, the kind of education that I can get is just awesome.

7. Keeping my mind sharp:

A good business book makes me think. Just like the body needs exercise, the brain needs exercise too. Reading a goob business book or two per week is like taking your mind to a gym.

8. Relationship Building:

There is a saying that all great leaders are readers. While there is no research to prove that conclusively, in my experience I have found that this is true. Since I want to build relationships with great leaders, reading helps me start an intellectual conversation and continuing to read helps me keep the conversation going.

9. Insights on current business concerns.

Business books become famous for several reasons. One of the reasons is the topic of the book. People buy a book because they have concerns in that area and they think that reading that business book will take care of those concerns. By looking at the themes of business books that are getting “hot” I can get an insight into what topics are of prime interest to business people. Being an entrepreneur, these insights helps my own ventures.

Hopefully I have made you think about investing a few more hours of your time to read business books :)
PS:

Now, how much returns you will get from a non-fiction and/or business book will depend on how much you put into this exercise. A while ago, I wrote a note on my thoughts about reading a non fiction book. Here is the link:

Link: How to read a non-fiction book?

For a list of books that have inspired me recently, you can take a look at my squidoo lens

Squidoo Lens: Finding Inspiration

CIO Magazine story - De-nerding Your Geeks

by Rajesh Setty on Wed 03 May 2006 22:00 PM EDT

I have always argued that one the key skills that geeks should develop quickly is their ability to communicate effectively with non-geeks. I had spoken about this topic extensively with CIO Australia Magazine staff writer Sue Bushell a few weeks ago.

Today CIO Australia magazine has a story titled “De-Nerding Your Geeks” that covers this and many other related topics.

Here is the link:
CIO Australia: De-Nerding Your Geeks

“What makes an effective executive” by Peter Drucker

by Rajesh Setty on Sun 16 Apr 2006 19:32 PM EDT

When I was a kid, I had four people other students with the same name -
Rajesh. So most of my teachers and friends called me by my initials - CP. This is a very common name in India.

Now, I have many friends with the name Navin (in variety of spellings.)
I was talking about this Jnan Dash over lunch two days ago and he said
- “You should be happy. Navin means ‘New’ and you have a lot of new
things in your life.” Yes, I am happy about all my friends and that was
a nice way of looking at things.

This one comes from Navin Nagiah (CEO of CIGNEX)and now a blogger at OpenLogue. You can read his views on open source and other business issues over there.


Over
the last 65 years of my consulting career, I found no stereotypical
leaders.  They were all over the may in terms of their
personalities, attitudes, values, strengths, and weaknesses.  The
ranged from extroverted to nearly reclusive, from easy-going to
controlling, from generous to parsimonious.


 

What made them all effective is that they followed the same eight practices:

 

1.  They asked, “What needs to be done?”

 

2.  They asked, “What is right for the Enterprise?”

 

3.  They developed action plans

 

4.  They took responsibility for decisions.

 

5.  They took responsibility for communicating.

 

6.  They were focused on opportunities rather than problems.

 

7.  They ran productive meetings.

 

8.  They thought and said “we” rather than “I”.



One other final best practice … “Listen first, speak last.”


Quotes worth recording - Goethe

by Rajesh Setty on Tue 04 Apr 2006 19:43 PM EDT

Ramesh Rajamani of TechMasala sends me this gem from Goethe. Leaders play a very important role in shaping the lives of people that they lead.


“Treat people as if they were what they ought to be and you help them and you help them to become what they are capable of becoming”
- Goethe