Archive for January, 2006

Your relationship to time and money

by Rajesh Setty on Tue 31 Jan 2006 09:40 AM EST

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I created this example to drive home a point and use this often in my speaking engagements. Remember, this is fictional

Imagine that one of your friends John asks you for a favor. John has a problem. He is supposed to receive an important packet at the local library on one of the saturdays in February. Unfortunately, he is traveling for the whole month on business and he needs help. He has three other friends who have signed up to wait for the packet on the first three saturdays. In case, the packet does not arrive in the first three days, he needs your help to wait for the same on the fourth saturday. John says there is a 75% chance that the packet will be delivered in the first three Saturdays - meaning there is only a slight chance that you may be required to spend the whole of 4th saturday in february waiting in the library for the packet. John wants to know whether you can help him. Most probably you would sign up to help John.

A couple of days later, John comes back to you and he wants to change the request for help. John apparently has found a company called “Packet Receivers LLC” who take up these kinds of jobs. John signed up for their service instead of causing inconvenience to all his friends. That’s the good news. The bad news is that John has to pay $400 to these folks. John wants to know whether you can pay $100 (your share) as you had offered to help him earlier. You politely decline.

Think about this for a second. You had offered to give him about ten hours of your time. Let’s say you would have productively used about five hours of those ten hours - meaning you would have sort of squandered five hours and instead of that you have to pay $100 - about $20 per hour. since most of us earn more than $20 per hour, it does look reasonable. Or, may be not.

I know your mind is now screaming with logic as to why this story does not make sense. You have your reasons and you may be right. However, the point I want to make is simple - most of us are willing to squander time but safeguard money at the expense of time. Money can be earned back but time once lost can never be earned back. This is our sorry state of our relationship with time and money.

Have a good time (pun intended) :)

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Open Source and blogging; We can change the game

by Rajesh Setty on Mon 30 Jan 2006 22:19 PM EST

I am involved in Open Source through CIGNEX and have been blogging here for the last one year. I see some similarities in the two worlds.

Blogging has become like open source software. There are hundreds and thousands of blogs out there but only a small percentage
of them are quality blogs.

We can change that. Let me give some background and a possible solution.

I am fortunate and I thank GOD for providing me opportunities to meet and interact with VERY smart people almost daily.

Rather than asking for their web address, I end up asking for their blog address. Some have blogs but not all of them. I want to focus on the ones that don’t have the blogs. Some people have really valid reasons for not having a blog and I respect that.

The common reasons that I hear are:

a) no time
b) want to start - sometime in the near future
c) don’t see it as very important
d) see this as a “show off” and not interested in a “show off”

Here is my point. The blog is not always FOR you. It is for your READERS. You are smart and I am sure people close to you are reaping benefits of your smartness. Through a blog, you can change that and extend the reach and SERVE more people. Recently Guy Kawasaki started his blog - Let the good times roll. For me, it is not a blog, it is higher education. Many people wonder why Guy didn’t start his blog earlier.

The smart people of the world can unite and change the blogosphere by creating and maintaining quality blogs with the highest ROII.

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Personal Branding 101 for IT professionals

by Rajesh Setty on Mon 30 Jan 2006 16:09 PM EST

My latest column on CIOUpdate.com has been published today. It is a topic dear to my heart - branding for IT professionals. IT professionals can ignore branding when the going is good and still succeed. However, when the going gets tough, your brand can be your first line of defense. This is a two-part article and here is a link to the first part

Personal Branding 101 for IT professionals

 

Another brainless record breaking attempt

by Rajesh Setty on Sun 29 Jan 2006 19:25 PM EST

Oh GOD! please save me from watching these brainless record breaking attempts.

I was reading the morning news paper in Bangalore Deccan Herald. On page 13, there was a photo of a few children brushing their teeth. Apparently the photo shows only part of the story. I believe there were close to 11,000 children assembled at Manila’s Rizal Park to break a Guinness record of “most people brushing their teeth simultaneously”

I couldn’t believe what I was reading. Upon searching, I found that AP had picked up this brainless news item. Here is the link:
Philippines Children Brush for Record

Have fun!

PS: I think media is hungry for such brainless events everywhere. I wrote about such a thing in the US late september on the topic
Man breaks record for watching TV

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Ways to distinguish yourself #104 Setup and use anchors and triggers

by Rajesh Setty on Sun 29 Jan 2006 17:11 PM EST

In 1993, my first meditation teacher explained the use of anchors. My anchor was simple - when I was delving deep into meditation, I would bring my three fingers (thumb, index and middle) together in both hands. The idea was that with practice, I would be able to accelerate my getting into meditative state by activating the anchors.

Triggers are like reminders for an appointment. Let’s say you want to get into a meeting in a positive frame of mind and you know that listening to particular kind of music or a particular song for example will get you into the positive frame of mind, that music or song becomes a trigger for you.

Anchors and triggers work. It requires discipline to setup and follow through. Again, this is something that happens in the long term. Hence the temptation would be to easily miss and ignore their power.
Here’s one way to setup an anchor

1. Choose an anchor (example: snapping your fingers, tapping on your knee, clinching your fist etc.)
2. When you are in a state (confident, happy, excited or some combination thereof) that you want to be in, activate your anchor
3. Repeat this everytime you are in that state

The idea is that after sometime you can activate your anchor to move into the desired state

Here’s one way to setup a trigger

1. Observe yourself how you are getting into your desired state. It can be reading a book, watching a particular clip, listening to a particular song etc. That becomes your trigger.
2. Test the assumption by activating the trigger at a random time.
3. Once confirmed, use this trigger to get into the desired state.

People ask me the key difference between an anchor and a trigger. In my opinion, an anchor is something that you do and a trigger is something external.

Use both of them in whatever combination based on your preference and make the most of your life!

Ways to distinguish yourself #103 Validate your private reasons

by Rajesh Setty on Sun 29 Jan 2006 15:54 PM EST

We take certain decisions for certain reason(s). Many times there is a public reason and there is a private reason for a decision. A public reason is what we say to others to justify the decision and a private reason is why we really took that decision. While we can fool someone else with a public reason, it is best not to fool ourselves with it. We need to be clear about the private reason and actually question ourselves whether it is really a “valid” reason in the first place.

A few days ago, I met a gentleman (Let’s call him John) who was aspiring to be an entrepreneur.  After a few minutes into the conversation, I asked John why doesn’t he want to start a company tomorrow. The reason (public) he gave was “financial stability.”

After a few more minutes into the conversation and once we got to know better, I asked John what the real reason was. John mentioned that one of his close friends went on this path and after eight months he had closed only one deal and there was a lot of struggle just to survive. John had decided that he should not start a company until he secures a few projects from the get go. This was the private reason.

In the above example, both reasons seem to get linked slightly. Look back in your own life and re-visit some of the significant decisions. There is a possibility that some of them have two reasons - one public and one private. Next time when you make a decision, check on the validate your “private” reason first. You may be surprised on what you find there.

Quotes worth recording - Mother Theresa

by Rajesh Setty on Sat 28 Jan 2006 19:09 PM EST

This gem of a poem was forwarded to me by my always insightful friend Mukundan. This is not a quote but it’s a poem by Mother Theresa. I am including it here because when I read it, the poem looks like a collection of great quotes. Hope you will enjoy it.




People are often unreasonable, illogical, & self-centered;
Forgive them anyway.



If you are kind, People may accuse you of selfish, ulterior motives;

Be kind anyway.



If you are successful, you will win some false friends and some true enemies; Succeed anyway.




If you are honest and frank, people may cheat you;

Be honest and frank anyway.



What you spend years building, someone could destroy overnight:

Build anyway.



If you find serenity and happiness, they may be jealous;

Be happy anyway.



The good you do today, people will often forget tomorrow;

Do good anyway.



Give the world the best you have, and it may never be enough;

Give the world the best you’ve got anyway.



You see, in the final analysis, it is between you and God;

It was never between you and them anyway.

- Mother Theresa


Thanks Mukundan.

How can you distinguish yourself if you are just a roadside fast food joint?

by Rajesh Setty on Sat 28 Jan 2006 04:56 AM EST

Greetings from Bangalore, India.

I have been talking about ways to distinguish yourself if you are an IT professional. After the publication of my book “Beyond Code” and after talking to so many people outside the IT world who read the book, it is clear to me that irrespective of what your field is, there is a need to distinguish yourself.

This afternoon, Naveen took me to a fast food place for a quick lunch. First, the food was just great. Second, what I saw in that roadside fast food joint was very interesting. The name of the place was “Rural Food Station” (in Kannada language “Halli Thindi”) and on the menu was all the items that are famous in the villages of Karnataka. The place was packed.

With the hectic pace of life in Bangalore, I think it is almost impossible for people to prepare these kinds of items at home.

However, since a large part of the population was originally from the rural parts of the state, people know about these items and are still interested in eating them. “Rural Food Station” helps in taking care of this need. There are probably tens of thousands of food junctions in Bangalore and most of them serve the same kind of food. This small joint decided to distinguish and stand out from the crowd.

The payback as I could see was looking great.

What is the COST of your salary?

by Rajesh Setty on Fri 27 Jan 2006 23:43 PM EST

During this trip to India I got a better understanding of the booming BPO (Business Process Outsourcing) industry in India. While I can talk at length about this topic, for now, I want to focus only on one aspect - the intensity with which the industry is attracting young talent and some of the consequences thereof.

Let me take an extreme example of a financial services BPO. Here’s a partial day in the life of a BPO employee

A BPO employee walks into the office at the start of his shift and takes his assigned seat. There is a monitor, keyboard and mouse connected toa  computer somewhere in the back. There are also two foot pedals. Work begins. Pressing the left pedal will load the record of a subscriber (or any other record which requires processing.) The employee will process the record - meaning make changes to some of the fields in the record and presses the right pedal. Pressing the right pedal will save or “store” the record. The employee then repeats the process. In simple terms, the process has three steps
1. Press the left pedal (this will load the record)
2. Process the record (make changes to the record)
3. Press the right pedal (this will “store” the record)


I know what you are thinking. They are not inhuman there. Every fifteen minutes or so, the employee has to take a break and do some prescribed exercises for 2 to 3 minutes and come back to work.

As you guessed rightly, to do this job, it does not require a lot of brain power but the pay is good. To give a comparison, a BPO employee may make anywhere from $300 to $600 per month whereas this employee’s classmate may be making only $100 - $150 per month. So, there is a huge temptation among young people to get into a BPO industry and make four times the money that one of their classmates are making out there.

My point is simple - if someone jumps into this career because of the money they get in the short-term, they will pay a huge price in the long-run. BPO is still in its early stages and the complete consequences are not known yet. A few years from now, the initial employees will be in a “stuck” state for good as they can’t do anything other than “robotic” actions in the back office. This is a classic case of getting a big salary in the short term and forgetting that the big salary comes with a huge COST in the long run.

Now that I finished my rant on the BPO industry, let’s talk about your case. Why don’t you honestly answer the question:
 “What is the COST of your salary?”

Special thanks to Satish MM of Verismo Networks for all his insights on the topic.

Sorry!

by Rajesh Setty on Thu 26 Jan 2006 02:29 AM EST

My apologies to all of you. My last article was posted multiple times (due to a software glitch)

I will be more careful next time.

Sorry for the inconvenience.

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